Betano Casino Cookies Policy
This Cookies Policy explains how Betano Casino uses cookies and similar technologies when you visit or use its online casino services in the United Kingdom. It describes the purposes for which these technologies are used, the choices available to you, and how they may affect your experience.
Cookies help Betano Casino operate its website, protect accounts and transactions, remember selected preferences, and understand how visitors use the service. This policy should be read together with the website's other applicable privacy and responsible gambling information. Betano Casino is intended for customers aged 18 and over.
What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a device and retain limited information about browsing activity. A cookie does not normally contain information that directly identifies you by name, although it may be associated with account, device, or usage information held by the website.
Cookies can be set by Betano Casino or by another service provider acting on the website's behalf. Some are temporary and are deleted when you close your browser. Others remain on your device for a defined period or until you remove them. The length of time a cookie remains active depends on its purpose and configuration.
Betano Casino may also use related technologies, such as pixels, tags, local storage, software development kits, and similar identifiers. These technologies may perform functions comparable to cookies, including measuring visits, remembering settings, detecting unusual activity, or supporting relevant advertising.
Types of Cookies
Cookies used by Betano Casino can be grouped according to their purpose. The categories below explain the main ways in which cookies may be used. A single cookie may support more than one function, and the specific cookies available may change as the website and its services develop.
- Essential cookies support core website functions, security, account access, and transaction processes.
- Performance cookies provide information about website use and help improve reliability and navigation.
- Functional cookies remember choices and preferences to provide a more personalised experience.
- Marketing cookies may help measure campaigns, limit repeated advertising, or present content that is more relevant to a visitor.
Some cookies are placed directly by Betano Casino, while others may be provided by carefully selected third parties. Where consent is required, non-essential cookies will be used in accordance with the choices made through the cookie settings tool or another available consent mechanism.
Essential Cookies
Essential cookies are necessary for the website to operate as expected. They may be used when you sign in, move between pages, access games, manage your account, or use secure areas of the service. Without these cookies, certain features may not function correctly or may not be available.
Examples of essential functions include:
- Maintaining a secure session while you use the website.
- Keeping you signed in during a single visit where appropriate.
- Supporting account registration, authentication, and access controls.
- Protecting forms, log-in processes, and account activity from misuse.
- Remembering information needed to complete a transaction or account request.
- Routing website traffic and maintaining service stability.
- Recording cookie preferences so that the consent choice is respected.
Essential cookies are generally enabled because disabling them may prevent access to important features or make the service unavailable. They do not normally serve the purpose of building a marketing profile. Betano Casino may still process information connected with these cookies where necessary to keep the website secure and provide the requested service.
Performance Cookies
Performance cookies help Betano Casino understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the device or browser type, and whether an error occurred. This information is generally analysed in aggregated or pseudonymous form where practical.
The information may be used to:
- Identify pages that are difficult to use or that require improvement.
- Monitor website speed, availability, and technical performance.
- Understand how customers navigate between account, casino, and support pages.
- Measure the effectiveness of website changes and new features.
- Detect recurring technical issues and prioritise maintenance.
Performance cookies do not usually provide the information needed to identify you directly. However, information collected through them may be combined with other information where necessary for service management, security, reporting, or compliance. If you do not allow these cookies, the website can usually still be used, although Betano Casino may have less information available to improve the service.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide features that are more convenient for you. They may remember settings such as language, display preferences, selected content options, or other choices made during a visit.
These cookies can also support a smoother experience by remembering information that you have already provided, reducing the need to repeat selections, and helping the website present content in a consistent way. They may be set by Betano Casino or by a service provider delivering a feature on its behalf.
If you decline functional cookies, some preferences may need to be selected again each time you visit. Certain optional features may also be less personalised. Essential account and security functions will continue to be handled through the technologies required for those purposes.
Marketing Cookies
Marketing cookies may be used to understand interactions with promotional content and to make advertising or promotional messages more relevant. They can help identify whether a campaign has been viewed, measure visits that result from a campaign, and reduce the likelihood of the same message being shown repeatedly.
Where permitted and subject to your choices, these cookies may be used to:
- Measure the performance of digital advertising and promotional activity.
- Understand how visitors reach the Betano Casino website.
- Support campaign reporting and audience measurement.
- Present promotional content that may be more relevant to your interests.
- Manage the frequency and sequence of advertising messages.
Marketing cookies may enable a third party to recognise your browser or device across different websites or services. They should not be used to encourage gambling that is unsuitable for you. Betano Casino may apply internal controls to promotional activity and may use available information to avoid communications that conflict with account restrictions or responsible gambling settings.
You can refuse marketing cookies through the cookie preference tool or by adjusting your browser settings. Refusing them does not prevent you from using the core casino service, but you may see less relevant advertising or fewer personalised promotional messages.
Managing Cookies
When you first visit the website, you may be presented with a cookie banner or preference tool. This tool may allow you to accept or reject categories of non-essential cookies. Your selections may be stored so that they can be applied during later visits. If you change your mind, you may be able to reopen the preference tool through the website's cookie settings link or another clearly indicated control.
You can also manage cookies through the settings available in your browser. Most browsers allow you to:
- View cookies stored on your device.
- Delete existing cookies.
- Block cookies from particular websites or all websites.
- Receive a notification before a cookie is stored.
- Delete cookies automatically when the browser is closed.
The method for changing these settings differs between browsers and devices. Browser controls may remove all cookies, including those needed for account access and security. As a result, you may need to sign in again, reset preferences, or experience reduced functionality. Blocking cookies in one browser or on one device does not automatically apply to other browsers or devices.
If you have questions about cookies, website functionality, or your available choices, you can contact Betano Casino through the support channels provided on the website. For assistance by email, write to [email protected]. Please do not include passwords, payment card details, or other unnecessary sensitive information in an email.
Third-Party Cookies
Third-party cookies may be placed by providers that support website analytics, security, customer assistance, payment-related functions, advertising measurement, or other services. These providers may process information collected through their technologies according to their own privacy information and contractual arrangements with Betano Casino.
Third-party services may change over time as technical requirements, suppliers, or website features change. Betano Casino expects providers to use information only for authorised purposes and to apply appropriate safeguards. However, third-party websites and services are not controlled by this policy, so you should review their own explanations where relevant.
Some third-party technologies may operate only after you have provided the relevant consent. Essential third-party technologies may still be used where they are required to deliver a service you have requested, protect the website, prevent fraud, or maintain technical operations. Rejecting optional third-party cookies may limit analytics, personalised features, or promotional measurement without preventing access to the main service.
Policy Updates
Betano Casino may update this Cookies Policy when its technology, website features, service providers, or operational practices change. An updated version will be made available on the website, together with a revised date or other indication where appropriate. Changes will apply from the time they are published unless a different effective date is stated.
We recommend reviewing this page periodically so that you remain informed about the use of cookies and the choices available to you. If an update requires a new consent decision, the website may display a notice or cookie preference request. Your continued use of the website after an update does not replace any consent that is required by applicable rules.
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